Practical use of Electronic Health Records (EHRs) in actual medical settings, which cover the cycle of health care delivery in a physician's office including front office, back office, and medical billing/coding. Real-life scenarios will be given to practice the creation of electronic charting. Total of 9 hours lecture and 27 hours laboratory.

Introduction to concepts and skills needed in the medical office through spreadsheets, accounts receivable, insurance entry, patient demographic entry, and scheduling systems through hands-on computer simulations. Total of 9 hours lecture and 27 hours laboratory.

Administrative office procedures for medical assistants. Topics include: responsibilities of the medical assistant, therapeutic communication, human relations, computers in the ambulatory care setting, written communication, telephone techniques, appointment scheduling, patient processing, and accuracy and maintenance of health records. Total of 54 hours lecture and 54 hours laboratory.

Advanced administrative Office Procedures for medical assistants. Topics include: legal principles, healthcare law & ethics, daily operations and safety, accounting principles, and advanced ambulatory care administration. Total of 54 hours lecture and 54 hours laboratory.

Participation in research and various clinical projects, including experience in clinical or simulated practice settings, practical laboratory assignment, lecture attendance, literature review, and community projects. Total of 54 hours laboratory.

Infection control, disease transmission and the body's response to infection, medical asepsis, OSHA standards, biohazard management, vital signs, and medical record documentation and maintenance in the medical office. Acceptance in the Medical Assistant program (clinical). Total of 27 hours lecture and 36 hours laboratory.

Patient medical history and interviewing techniques used to assist the physician with physical exams, minor surgeries, setting up a sterile field, classification of surgical instruments used in minor surgery, suture and staple removal, bandaging, sterile dressing change, and sterilization techniques. Total of 27 hours lecture and 36 hours laboratory.

Administration of medication and pharmacology. Patient education. Techniques of assisting in a medical specialist's office. Electrocardiographic methods. Bandaging and first aid. Nutrition and diet modification. Theory of physical therapy. Total of 54 hours lecture and 72 hours laboratory.

Phlebotomy, specimen collection, point-of-care testing, infection control, and safety practices in the medical office. Safe operation of laboratory equipment and review of current regulatory issues (CLIA), legal considerations (HIPAA), and OSHA standards. For students accepted to the Medical Assistant program. Total of 36 hours lecture and 54 hours laboratory.

Introduction to the principles of pharmacology and medication administration in the ambulatory setting. Reading, interpreting and documenting medication orders. Calculating dosages for nonparenteral and parenteral medications used in the ambulatory setting. Common medications used in each body system. Total of 27 hours lecture and 27 hours laboratory.

Types of health insurance and billing procedures. Procedure codings. International Classification of Diseases -- Clinical Modifications. Total of 54 hours lecture.

Unpaid practicum experience under professional supervision in an ambulatory healthcare setting allowing students to bridge the gap between classroom skills to hands-on learning for safe and effective performance of administrative and patient care in the medical office. Total of 18 hours Lecture and 162 hours laboratory.